Frequently Asked Questions

What makes the R&C Pouch Sling unique?
R&C Pouch Slings are made with only the highest quality fabrics. They are simple to use, unlike other slings with straps and rings. It is a simple tube of fabric that allows you to carry your newborn, infant, or toddler up to 18kg.

How long can I carry my baby in this sling? What is the weight limit?
What is so wonderful about the pouch sling, is that it's suitable from birth to toddlerhood. When baby is little you will wear him in the cradle carry. As he grows you can wear him tummy to tummy, facing out, on your hip, and then as a toddler on your back. I still carry my one year old in the hip position. It just makes everything so much easier when you don't have to carry around a pram/buggy everywhere you go.

Do I need a new R&C Pouch Sling as my baby grows?
No! The best thing about it is that you can use the same sling from the time your baby is born until he is a toddler. The sling is fitted to the carrier, not the baby, so it fits for years and many babies to come!

How do I breastfeed in the R&C Pouch Sling?
The cradle hold is the best breastfeeding position for a baby with your free arm to keep baby close to the breast. For privacy pull the sling fabric up over baby. If you are having difficulties breastfeeding baby whilst in the cradle position, try the "rugby ball hold" position.

Can my husband wear the same sling?
If you and your husband/partner are the same measurement, then yes you can. Since the sling is made to fit, usually you will need two different sized slings.

Do you have sizes for plus-sized Mom's?
Yes, We do have custom fitting. However, availability of fabric combinations will affect this.

How can I tell if my R&C Pouch Sling is too small or too big?
Once on, your pouch sling should be a reasonably loose fitting. You don't want to feel squashed and uncomfortable - that will most certainly be too small. On the other hand, the pouch sling should not be so loose that it continuously slips off your shoulder. That is almost a certain indication that the pouch sling is too big.
If you are uncertain about your size, please contact us.

How do I wash my R&C Pouch Sling?
I would suggest machine washing on cold and line drying. Tumble drying will cause some shrinkage. However, should you find that you've perhaps lost a few pounds and your sling is feeling a little loose, you may tumble dry your sling for 15 minutes - you will get around 1-2 cm shrinkage. Line dry for the rest of the time.

How can I contact you?
Go to our Contact page and we will get back to you within 24hrs, Monday - Friday.

What kinds of payment do you accept?
You may pay by cheque, bank transfer/internet banking.

Banking Details:
Name: Rhubarb & Custard cc
Bank: Nedbank
Branch: Constantia Village
Account Number: 1011 125 935
Branch Code: 101 109 22

What is your return policy?
I am happy to work with you on returns. If there is a manufacturer's flaw on your product, we will do an exchange plus we will pay for return postage. If it is a sizing or style issue, we will accept exchanges within 30 days. For returns within 30 days customer pays all postage charges.

Customers who purchase items while pregnant may count 30 days from your due date. Please be sure to include your due date with your purchase in the "Comments" section.

All returns must be in unused condition. Please inspect your item carefully before returning it. If it does not appear in new condition when we receive it, customer will be charged a 20% fee. Please no washing or drying.

Postage Information
We post within 2-3 business days of ordering and receiving payment.

All orders are posted using SA Post Office 24hr Secure Courier Service. Standard Charge of R45 applies.  Econoparcel charge R25.  Overnight Speedservice R60. All postal methods include secure tracking numbers.
(Post Office charges may change and will be updated accordingly)